Why Choose a Local, Independent Insurance Agency?

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Shopping for insurance can be boring, unpleasant, and even downright stressful. An evening of insurance shopping online can leave you with more questions than answers:

What type of coverage do I need?
Is this a good rate?
Can I compare rates?

It is crucial to find the right insurance to protect you, your family, and your possessions. For help finding the right policies for your needs, consider a local independent insurance agency.

Here are 5 of the main reasons why individuals and families throughout Lancaster County select a local agency for their insurance needs:

Five Reasons for Choosing a Local Insurance Agency

1. Personal Touch

While the national insurance companies make it easy to get a quote and sign up for insurance, the real test starts when you need to reach a person with a question or a claim. Navigating the automated phone system or being put on hold for far too long can be frustrating, especially when you need a prompt response.

At a local independent agency, if you call during business hours, you will talk to an agent or account representative who is familiar with your coverage and can answer your questions promptly and honestly. When you sign up for coverage, you’ll also be connected with an agent who you can email or call with questions or concerns.

2. Find the Best Insurance For You

When you get a quote from a national insurance company, they are trying to fit you into one of their insurance coverage plans. This often leads you to choose based on price, not on finding the right plan for your needs. At an independent insurance agency, we represent 14 of the best insurance companies in the industry; we can select plans from each that match your goals, needs, and budget, to ensure you are receiving the best value year after year.

3. One Stop Shopping for All Your Insurance Needs

When people talk about insurance, they are often talking about auto and home insurance; after all, these are the most common insurances for individuals. But there are a variety of other insurances you may need based on your life stage: renters, flood, life, health, and business.

At a local insurance agency, you can streamline the insurance shopping and management process. We’ll help you find the best coverage for each plan you need, selecting from the top national insurance companies. Our knowledgeable staff will look at coverage & rates — as well as the company’s reputation for claims service — to make sure you are receiving the best value from your policy. Plus, instead of keeping track of multiple plans and account information from several different companies, you can just contact us with your questions or concerns.

4. We are Your Advocate

Finding insurance coverage can be a hassle; it’s no wonder many individuals don’t update or evaluate their coverage. At a local agency, our team will frequently evaluate your policies to make sure you are getting the best value; if we see room for improvement, we will make a recommendation. We also help you through updating coverage based on life changes, including buying a new house, getting married, starting a business, or adding a driver to your auto policy.

Dealing with insurance companies can be a real headache. Checking on a claim, filing paperwork, and updating payment information can be a stressful journey through the automated prompts or finding the right page on the website. But when you work with a local insurance agency, our staff can help you through all this. We deal with these companies on a daily basis, so we’ve gained valuable experience and insights into how to get things done. Simply contact us with your issue and we’ll take it from there, working with the insurance company until the problem is resolved.

5. Local Business with Local Mindset

As a locally-owned small business with offices in Lancaster and New Holland, we are invested in our Lancaster County community. Our team of brokers and customer service agents are your neighbors, friends, and family. As a local small business, we understand the concerns and challenges facing other small business owners; our commercial insurance offerings are done with the business owner in mind.

As an organization, Community Insurance is an active supporter of community and non-profit organizations, including the Kiwanis New Holland Golf Tournament and Aaron’s Acres. We are also active members of the local business community, with memberships in the New Holland Business Association and the Lancaster Chamber of Commerce & Industry.

Consider a Local Agency for Your Insurance Needs

When you are looking for an insurance agency to help find you the right coverage, consider a locally-owned, independent insurance agency like Community Insurance. Our staff will provide the customer service and value that you won’t get from an online form or national brand. Contact Community Insurance to see how a local insurance company can help you get the right coverage you need.